Privacy Policy

1. Scope

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website or interact with our Services. If we link to another policy (e.g., Cookie Policy), that document forms part of this Privacy Policy.

2. Who we are & how to contact us

3. Information we collect

a) Information you provide directly

• Contact details (e.g., name, email, phone) when you submit forms or contact us.
• Business information shared for support, quotations, or project discussions.

b) Information collected automatically

• Technical data (e.g., IP address, device identifiers, browser type, operating system, approximate location, referring/exit pages).
• Usage data (e.g., pages viewed, time on page, clicks, scrolls).
• Cookies and similar technologies (see Cookies & consent).

c) Information from third parties

• Service providers that help us operate the website (e.g., hosting, analytics, email delivery, anti‑spam/bot protection).

We do not knowingly collect sensitive personal information unless required and explicitly provided (e.g., for hiring). We do not sell personal information.

4. Purposes & legal bases

We process personal information for:

• Service delivery & support (respond to inquiries, provide quotations, fulfill requests). Legal basis: contract/legitimate interests.
• Security & fraud prevention (detect, prevent, and address abuse or technical issues). Legal basis: legitimate interests/legal obligation.
• Analytics & performance (understand and improve website usage and Services). Legal basis: consent where required / legitimate interests where permitted.
• Marketing communications (with your consent where required). You can opt out at any time.

5. Cookies & consent

We use cookies and similar technologies to operate the site, measure performance, and (if enabled) personalize content. Where required (e.g., EEA/UK/CH), we request explicit consent for non‑essential cookies. You can manage preferences via your browser and, if available, our cookie banner. See also Third‑party services below.

6. Third‑party services we may use

a) Analytics (e.g., Google Analytics)

If enabled, we use analytics to understand how the site is used. Analytics providers may set cookies or read identifiers to measure traffic and usage.

• We disclose our use of analytics and how data is collected/processed.
• You can learn more and opt out via your browser or tools provided by the vendor (e.g., Google's Analytics opt‑out add‑on).

We also keep our own visit statistics on our server, without cookies: which page was viewed, the website that referred you (if any) and your device type (mobile, tablet or desktop). To count daily visitors, your IP address and browser are combined with a random value that changes every day and is never stored, so you can't be recognized from one day to the next and we don't store your IP address for this. These statistics are deleted after about 13 months.

b) Bot protection (e.g., Google reCAPTCHA)

If forms are protected by reCAPTCHA, the service evaluates interactions to reduce automated abuse. When reCAPTCHA is present, this site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

c) Advertising (e.g., Google AdSense) — only if enabled

If we display ads, third‑party vendors (including Google) may use cookies or similar tech to serve ads based on prior visits. Users can opt out of personalized advertising via Ad Settings or industry tools (e.g., aboutads.info). If you do not run ads, this subsection does not apply.

We engage service providers under contract who process data on our behalf and per our instructions. We do not sell personal information.

7. Sharing & international transfers

We share information with: (i) service providers (hosting, analytics, communications, security), (ii) professional advisers (legal/accounting), and (iii) authorities where required by law. Some recipients may be located outside your country; where applicable, we use appropriate safeguards (e.g., standard contractual clauses) for international transfers.

8. Retention

We keep personal information only as long as necessary for the purposes described above:

• Contact form records: typically up to 24 months after last interaction.
• Marketing contact data: until you unsubscribe or withdraw consent.
• Security logs: typically up to 12 months (or longer if investigating abuse).

We may retain data longer where required by law, dispute resolution, or to enforce agreements.

9. Your rights

Depending on your location, you may have rights to request access, correction, deletion, portability, to object or restrict certain processing, and to withdraw consent where processing is based on consent. To exercise rights, contact devxeitsolution@gmail.com. We may request information to verify your identity and will respond within applicable timeframes. You also have the right to lodge a complaint with your local data protection authority.

10. Email marketing & CAN‑SPAM / e‑privacy

If you receive marketing emails from us:

• We will identify the sender clearly and provide a clear unsubscribe link in every message.
• We honor opt‑out/unsubscribe requests promptly.
• We do not send unsolicited marketing where prohibited by law.

11. Children's privacy

Our Services are not directed to children under 13 (or under the age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us to request deletion.

12. Security

We implement reasonable technical and organizational measures appropriate to the risk (e.g., access controls, encryption in transit, least‑privilege practices). However, no method of transmission or storage is completely secure.

13. Changes to this Policy

We may update this Policy from time to time. The updated version will be posted here with a revised Last updated date. Material changes will be communicated where required.

14. Contact

Questions or requests regarding this Policy can be sent to: